I chose the name Shauna Gra because our beautiful daughter is called Shauna, which means "Present from God" in Irish, and "Gra" means love in Irish. So we thought combining the two fitted perfectly with what we were hoping to achieve, handcrafted gifts made with lots of love. The story behind how we started. We attended three weddings in September 2017 and gave each couple a personalised wedding frame. The first one I made for my brother-in-law, another one for our neighbours and the last one for a close friend, they were delighted with the frames. In fact, when I gave one to my friend, she began to cry she was so pleased. Before we knew what hit us, we had our first order from her sister for two gift frames. To date, most of our orders come from repeat customers. We have made over 70 frames so far and the number is growing speedily. We export our handcrafted gifts as far away as the USA. People keep coming back for more, that's a good thing.
We noticed that most people creating handcrafted gifts were only selling them on Facebook. If they have a craft website you are not able to order what you see directly but have to contact them firstly by email. We also realised that not many offered a wide selection of prices to suit all budgets. We offer frames and cards too, so we hope that our website will fill in this gap in the market. On our website you can actually order a frame you like, submit names required and then add to your cart. So there is no waiting around on someone to respond to your email. The only thing you have to wait for is the delivery of your frame!.
Our crafting process is unique. We use many tools to make sure our products are assembled to the highest standard. The frame background is glued firstly to the frame. The embellishments and wooden tile letters symbols are secured using high quality glues. We use mechanical aids to keep them in place until fully dried. We have a three step process for each frame, designing the layout, securing the embellishment and assembling the frame. To ensure our products are of high quality, we regularly read customer reviews on similar products, from similar suppliers to see how we can improve our products. We also stress test all our products before shipping. This is why we allow a few days for the glue to set before posting them out. We also package our products securely using bubble wrap and extra packing. The bubble wrapped frame is then put in a specially made cardboard box to fit the frame ordered perfectly.
If I could give more stars I would! Michelle is amazingly talented. Michelle really went the extra mile for me, her customer service is one of the best I have experienced. I purchased the frame all the way from Canada for my friend in Ireland and Michelle was efficient in communicating with me via email. I will certainly be coming back to purchase more! Highly recommend Shauna Gra frames, you wont be disappointed!
Excellent experience, I've purchase many frames over the years and most recently this month. The attention to detail was second to none. I opted to have the frame & card package. Was really impressed that it matched the gift. I will definitely be returning for more again :-)
Alice Kennedy R
Received my frame from Shauna the other day- it came much quicker than expected! i was so thrilled with both the quality and attention to detail the frame was- especially for the price! Shauna really did go above and beyond making it very special and unique and was an absolute pleasure to deal with. I am so happy i decided to shop Irish and support local. i will most definitely be shopping from Shauna again.
I was absolutely delighted with the service and the beautiful photo frame that was made for me. Shaunagra offer an excellent authentic service where it is personalised for individual clients to exact specification. I highly recommend Shaunagra for unique gifts and I undoubtedly will be using their services again.